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Whether your telemarketing operation is four
seats or four hundred seats, our predictive dialer system scales easily with minimal cost or upgrades to adapt
to any company s growth requirements.
Thanks to careful design of open client/server
architecture, the Call Center Software" predictive dialer system uses industry standard components that are
easily available and affordable. Maintenance costs and technical expertise expenses are minimized, as a large,
competitive supply of equipment and software vendors are readily available. And as a telemarketing company s needs
change or grow, the Call Center Software" predictive dialer modular structure allows easy additions of upgrades,
new features or added functionality.
Components used may include:
- Microsoft® 2003 server
- SQL server
- Rack mounted unit
- Windows software
- Microsoft® Access
- PCAnywhere
- Dialogic Voice processing cards
- Microsoft® Access 2003 architecture
- Intel® Dialogic and more
Powered by the Windows® operating system,
the familiar user interface allows for easy transition and assimilation into almost any environment with minimal
maintenance or operational skill training. No programming skills are necessary.
During an installation, Call Center Software
will take care of the networking, the cabling, and more. We set up our systems using switches rather than hubs,
which keeps your network fast and working within a web environment. An optional feature is digitized recording,
which can record both sides of the conversation for training or tracking purposes.
We offer extensive on-site training, 24-hour
technical support, on-site maintenance and customization services for all of our systems. Our products are backed
by decades of experience in the field, and continuously upgraded with enhancements designed to increase the efficiency,
productivity and profitability of our clients. Call us today for details!
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